Terms & Conditions policy tailored for GWG Australia, covering website use, product purchases, service engagement, and event participation in compliance with Australian Consumer Law:
GWG Australia – Terms & Conditions
Effective Date: 26 May 2025
1. Acceptance of Terms
By accessing GWG Australia’s website, purchasing products, booking services, or participating in our events, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
2. Orders & Payment
- All prices are in Australian Dollars (AUD) and include GST unless otherwise stated.
- Full payment is required at the time of purchase.
- GWG Australia reserves the right to modify prices or cancel orders due to errors or supply issues.
3. Shipping & Delivery
- We endeavour to dispatch orders promptly; however, delivery times may vary based on location and courier services.
- Risk passes to the customer once the item is dispatched.
- GWG Australia is not liable for delays or lost shipments due to third-party courier services.
4. Returns & Refunds
- We comply fully with the Australian Consumer Law.
- Customers are entitled to a refund, replacement, or repair if goods are faulty, unsafe, or do not match their description.
- Change-of-mind returns may be accepted at our discretion and may be subject to restocking fees.
5. Event Participation
- Participants must meet all eligibility and legal requirements to attend or participate in events hosted by GWG Australia.
- GWG Australia reserves the right to deny or remove individuals from events for behaviour deemed unsafe, unlawful, or in violation of our Code of Conduct.
- Event tickets may be non-refundable unless otherwise specified.
6. Intellectual Property
- All website content, logos, graphics, and materials are the intellectual property of GWG Australia and may not be used without written permission.
- Any unauthorised use, reproduction, or distribution is strictly prohibited.
7. Limitation of Liability
- To the extent permitted by law, GWG Australia disclaims all liability for any loss, injury, or damages resulting from use or misuse of our products, services, or event participation.
- Our liability is limited to the resupply of the service or replacement/refund of goods under consumer law.
8. Privacy
- Personal information collected is handled in accordance with our Privacy Policy, available on our website.
- We take reasonable steps to ensure your data is secure and not disclosed unlawfully.
9. Modifications
- GWG Australia reserves the right to amend these Terms and Conditions at anytime. Updates will be posted on our website and take effect immediately upon publication.
10. Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes will be subject to the jurisdiction of the courts in that state.